The premier destination for food packaging products.

Terms & Conditions

Terms and Conditions

Welcome to alltop.com.my (the “Site”), By accessing to our website, you agree to the following Terms of Use. These Terms of Use are effective as of 1 January, 2017.

If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.

If you have any suggestions or comments please email us at loong@atq.com.my

 

1. USE OF THE SITE

When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the terms discussed here, you should exit the site and refrain from placing any order. These terms of use are a legal agreement between us and describe the terms and conditions applicable to your use of our website and the services we offer including the sale of products to you. You must read, agree with and accept all of the terms and conditions contained in this agreement and our Privacy Policy. This agreement includes those terms and conditions expressly set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this agreement, as they may contain further terms and conditions that apply to you.

 

This site is provided by All Top Quality on an “as is” basis. All Top Quality makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, All Top Quality disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, All Top Quality disclaims any and all warranties, express or implied, for any merchandise offered on this site. You acknowledge, by your use of the All Top Quality web site, that your use of the site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer or seller of the product. This disclaimer constitutes an essential part of this agreement.

Any actions arising from any breach of any warranty or representation or any right to damages whether express or implied shall be extinguished if an action is not brought against us from the date of delivery.

 

2.  USER SUBMISSIONS

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also hereby agree to grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise with purpose of misleading us or any other third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

 

3.  ORDER ACCEPTANCE AND PRICING

Order acceptance and the completion of the contract between you and us will take place on the delivery of the Products ordered by you unless we have notified you that we do not accept your order.

Non-acceptance of an order may be a result of one of the following:

The product that you have ordered is unavailable in stock
Our inability to obtain authorization for your payment
The identification of a pricing or product description error
For the avoidance of doubt, risk of damage to or loss of the Product shall pass to you at the time of delivery or if you wrongfully fails to take delivery of the Product, the time when we have tendered delivery of the Product. Notwithstanding delivery and passing of the risk in the Product, the property in the Product shall pass to you only upon the full payment has been paid to us.

 

BACK ORDERS –

Occasionally, one of the products you have ordered may be out of stock. If this happens, you will always be emailed with the option for you to cancel your order or change your order should you prefer not to wait. You must therefore provide us with your e-mail address when ordering. If you decide to wait for an order, please be aware that you may have to wait longer than the delivery schedule times stated above.

 

OUT OF STOCK ITEMS

Scenario 1:

All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.

In this case we will ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.

Scenario 2:

The product was already out of stock when you made the order.

In this case we will ship all products in the order only when the new stock for the out of stock product arrives. However, in some situations we might ship the products that are available first.

 

ORDER CANCELLATION

Unless otherwise specified for particular products, we shall refund all of your payment if you decide to cancel your orders within Twenty-four (24) hours (“cooling off period”) , after your order has been confirmed and prior to shipment except for the transaction fees charged by the credit card company which is non-refundable. Upon the expiration of the Cooling Off Period, your order shall be irrevocable and unconditional.

 

If you decide to cancel your orders within twenty four (24) hours after your order has been confirmed and prior to shipment, we shall deduct a minimum fee of RM50.00 from your payment as administrative fees in addition to the transaction fees charged by the credit card company. The balance after deduction of the administrative fees and the transaction fees will be refunded to you. Once your order has been shipped you are not able to cancel your order. We will not refund your payment even if you return the products to us.

 

4.  DELIVERIES OF PRODUCTS

You hereby acknowledge that the delivery of Products is subject to availability of the Products and the location.

FREE Delivery within Klang Valley with minimum purchase of RM1,000 and above
RM80 transportation charge will be imposed to the invoice if the purchase amount is below RM1,000
Delivery area covers Klang Valley only
If buyer prefers own pickup from All Top Quality’s warehouse, the risk of the goods damaged is responsible by the buyer.

 

5.  PAYMENT

You may pay for the Product using any of the payment method prescribed by us from time to time. We reserves the right at any time to modify, discontinue, temporarily or permanently any payment method without notice to you or giving any reason.

We offer no guarantee of any nature for the timeliness of the refunds reaching your account.

 

6.  TRADEMARKS AND COPYRIGHTS

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Malaysia copyright laws and international conventions. All rights are reserved.

 

7.  CHANGES TERMS OF USE

Please check our Terms of Use periodically for changes as we reserve the right to change the terms and conditions of sale at any time.

(1) If any of the aforementioned terms are held to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable terms will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms shall continue in effect; (2) All Top Quality ‘s failure to insist on or enforce strict performance of these terms shall not be construed as a waiver by All Top Quality of any provision or any right it has to enforce these terms, nor shall any course of conduct between All Top Quality and you or any other party be deemed to modify any provision of these terms.

Product Categories

Sealing Machine

Food Tray

Heater Set

Container with Lid

Packaging Film

Pet Jars (Screw Cap)

Vessel

Pet Can Bottle